Major airline fined $1M for tarmac delays

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kik

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Multan a United Airlines por retrasos en pista

La multa por 1.1 millines de dólares fue por el retraso de 13 vuelos, lo que obligó a permanecer por más de 3 horas a los pasajeros dentro de los aviones

fuente: eluniversal.com.mx

El Departamento de Transporte impuso una multa de 1,1 millones de dólares a la compañía aérea United Airlines por retrasos en sus vuelos en Chicago que provocaron que los pasajeros tuvieron que pasar más de 3 horas dentro de los aviones.

La sanción se produce por prolongados "retrasos en pista" en 13 vuelos el pasado 13 de julio de 2012, y en los que más de 900 pasajeros de una docena de vuelos estuvieron retenidos en los aviones entre tres y cuatro horas y media en el aeropuerto internacional Chicago O'Hare, explicó la
agencia federal en una nota de prensa emitida anoche.

"Es inaceptable que los pasajeros queden varados por horas en pista" , subrayó Anthony Foxx, nuevo secretario de Transporte.

Se trata de la multa más alta decretada por el Departamento de Transporte de E.U. desde que anunciase en 2010 una nueva normativa por la que sancionaría a las compañías que registrasen retrasos de más de tres horas con los pasajeros ya en el interior de la aeronave.

La agencia federal exige, además, que los pasajeros tengan la oportunidad de desembarcar durante estas esperas.

Por su parte, United se limitó a comentar en un comunicado que "está comprometida con el cumplimiento de las regulaciones sobre retrasos en pista y continuaremos mejorando nuestros procedimientos mientras protegemos la seguridad de nuestros trabajadores y clientes" .

link: http://www.eluniversal.com.mx/el-mundo/2013/multan-united-airlines-retraso-961003.html
 
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United Airlines Fined for Lengthy O’Hare Tarmac Delays in July 2012

Published on : Monday, October 28, 2013
united-airlinesThe U. S. Department of Transportation fined United Airlines $1.1 million for lengthy tarmac delays that took place at Chicago-O’Hare International Airport on July 13, 2012. The airline was ordered to cease and desist from future violations of the tarmac-delay rule.
This is the largest fine assessed for a tarmac-delay violation since the rule limiting long tarmac delays first took effect in April 2010. Of the $1.1 million, United will pay the United States $475,000; the remainder covers mitigation measures for affected passengers and significant corrective actions by United to enhance future compliance with tarmac delay requirements.
“It is unacceptable for passengers to be stranded in planes on the tarmac for hours on end,” said U.S. Transportation Secretary Anthony Foxx. “We will continue to require airlines to adopt workable plans to protect passengers from lengthy tarmac delays and carry out these plans when necessary.”
United is being fined for 13 lengthy tarmac delays that took place on a day when severe thunderstorms and lightning caused several ramp closures and disrupted the movement of aircraft at O’Hare. Delays by United and its United Express code-share affiliates exceeded the three-hour limit for tarmac delays by as little as two minutes and as much as 77 minutes. Although United had a contingency plan for tarmac delays, DOT’s Aviation Enforcement Office found that the airline did not implement the plan during these delays, and that the plan was inadequate to cover foreseeable weather emergencies in which there were more planes on the ground than space at gates. The Enforcement Office also found that United did not contact airport personnel or other airlines for assistance during the tarmac delays. Additionally, on two United Express flights, the lavatories were inoperable during part of the delays.
Under DOT rules, U.S. airlines operating aircraft with 30 or more passenger seats are prohibited from allowing their domestic flights to remain on the tarmac for more than three hours at U.S. airports without giving passengers an opportunity to leave the plane. Exceptions to the time limits are allowed only for safety, security or air traffic control-related reasons. The rules also require airlines to provide adequate food and water, ensure that lavatories are working and, if necessary, provide medical attention to passengers during long tarmac delays.
 
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